FAQ – For Owners

Choosing Green Ocean as your property management company means entrusting your investment to experienced professionals who will strive to protect and enhance its value. Feel free to reach out to us for any further information or to discuss your specific property management needs.

Why should I choose Green Ocean to manage my property?

At Green Ocean, we have a dedicated team of professionals who specialize in property management. We provide comprehensive services to help maximize your investment, handle tenant screening, ensure timely rent collection, and oversee property maintenance, among other responsibilities.

How do you market and advertise my rental property?

We utilize a variety of marketing channels to promote your rental property. This includes online listings on popular rental websites, professional photography, signage, and leveraging our network of contacts. Our goal is to attract qualified tenants efficiently and minimize vacancy periods.

How do you screen potential tenants?

Tenant screening is a crucial part of our process at Green Ocean. We conduct thorough background checks, verify employment and income, assess credit history, and check rental references to ensure we select reliable and responsible tenants for your property.

How do you handle rent collection and late payments?

Our streamlined rent collection process at Green Ocean includes offering convenient online payment options for tenants. We have clear rental payment policies and procedures in place, and we actively follow up on late payments, ensuring prompt resolution.

What happens if there is property damage caused by tenants?

At Green Ocean, we conduct routine property inspections to identify any potential issues. In case of tenant-caused damage, we handle the necessary repairs promptly and document the expenses appropriately. If required, we coordinate with insurance companies and deduct the costs from the tenant’s security deposit.

How often will I receive updates about my property?

At Green Ocean Real Estate Services, we are committed to keeping property owners well-informed about their investments. We provide monthly accounting statements, ensuring you have a clear view of your property’s financial performance. Additionally, we conduct exterior drive-by checkups every six months and perform comprehensive one-year interior inspections to keep you updated on your property’s condition. We also promptly communicate any maintenance requests submitted by tenants, ensuring transparency and peace of mind in property management. Your investment is our priority, and our regular updates reflect our dedication to your property’s well-being.

Do I need to be involved in property showings and tenant interactions?

As your property management company, Green Ocean takes care of property showings and tenant interactions on your behalf. We handle tenant inquiries, conduct property viewings, and manage lease agreements, ensuring a seamless rental experience for both you and the tenants.

What happens if a tenant wants to terminate the lease early?

In the event that a tenant wants to terminate the lease early, we review the terms of the lease agreement and work with the tenant to find a suitable solution. We aim to minimize any potential financial impact and secure a new tenant as quickly as possible.

How do you handle property maintenance and repairs?

Green Ocean has a trusted network of qualified vendors and contractors to handle property maintenance and repairs. We promptly address tenant maintenance requests, conduct routine inspections, and coordinate necessary repairs to ensure your property remains in good condition.